Terms of Service

Welcome to Planet Orthopedic. This website is operated by TEND GLOBAL SOLUTIONS LLC.

Throughout the site, the terms “we,” “us,” and “our” refer to Planet Orthopedic and TEND GLOBAL SOLUTIONS LLC. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase our products.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into transactions in your jurisdiction or that you have permission from a parent or legal guardian when required.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.

2. General Conditions

We reserve the right to refuse service to anyone for legitimate reasons permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without our prior written permission.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, materials, and other information as accurately as possible.

However, the appearance of colors may vary depending on your device or screen settings, and minor differences may occur between product images and the item received.

Product availability is subject to change without notice.

4. Footwear and Comfort Disclaimer

Planet Orthopedic sells consumer footwear designed with comfort and everyday use in mind.

Unless expressly stated otherwise, our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, medical condition, injury, or health problem.

Any references to comfort, cushioning, support, or similar characteristics describe product design features and general intended use and should not be interpreted as medical advice or guaranteed health outcomes.

If you have a medical condition, persistent pain, injury, or specific orthopedic concern, you should consult an appropriately qualified healthcare professional.

5. Prices and Payments

Prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise indicated.

We reserve the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been successfully completed.

Payment must be completed using one of the payment methods available at checkout.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our store.

6. Orders

After placing an order, you may receive an email confirming that we have received your order. This confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to cancel or limit an order when reasonably necessary, including situations involving suspected fraud, payment problems, inventory errors, incorrect pricing, or other legitimate operational issues.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

7. Shipping and Delivery

Orders are shipped according to the terms described in our Shipping Policy.

Estimated processing and delivery times are estimates and may be affected by carrier delays, severe weather, holidays, address issues, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

For additional information, please review our Shipping Policy available on this website.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before completing a purchase.

9. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete purchase and account information.

You agree to promptly update your information, including your email address and payment details when necessary, so that we can complete transactions and contact you regarding your order.

10. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts, or special offers.

Promotions may be subject to additional conditions, expiration dates, product restrictions, or usage limits.

Unless otherwise stated, promotional offers cannot be combined.

11. Third-Party Services

Certain services provided through our website may involve third-party providers, including payment processors, shipping carriers, analytics providers, and e-commerce platforms.

These providers may process information only to the extent necessary to perform their respective services, subject to their own terms and privacy practices.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, accuracy, availability, policies, or practices of websites operated by third parties.

Accessing third-party websites is at your own discretion.

13. Intellectual Property

The content displayed on this website, including text, graphics, logos, page layouts, designs, and other original materials, is owned by or licensed to Planet Orthopedic and/or TEND GLOBAL SOLUTIONS LLC, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without prior written authorization.

14. User Comments and Submissions

If you submit reviews, comments, feedback, suggestions, photographs, or other content, you confirm that you have the right to provide that content.

You may not submit unlawful, abusive, defamatory, fraudulent, misleading, or infringing content.

We reserve the right to remove content that violates these Terms or applicable law.

15. Personal Information

The collection and processing of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

16. Prohibited Uses

You may not use the website:

• For unlawful purposes;
• To violate applicable laws or regulations;
• To infringe intellectual property rights;
• To submit false, fraudulent, or misleading information;
• To transmit malicious software, viruses, or harmful code;
• To interfere with the security or proper operation of the website;
• To attempt unauthorized access to our systems or accounts;
• To collect personal information about others without authorization;
• To engage in fraudulent purchases or payment activity.

17. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.

18. Limitation of Liability

To the fullest extent permitted by applicable law, TEND GLOBAL SOLUTIONS LLC, Planet Orthopedic, and their respective officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products.

This limitation does not apply where liability cannot lawfully be limited or excluded.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TEND GLOBAL SOLUTIONS LLC and Planet Orthopedic from claims or damages arising from your unlawful misuse of the website or violation of these Terms.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

21. Termination

We may suspend or terminate access to our website when reasonably necessary due to violations of these Terms, suspected fraud, misuse, or unlawful activity.

Obligations and liabilities incurred before termination will continue to apply where appropriate.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies displayed on our website, constitute the agreement governing your use of our store.

23. Changes to These Terms

We may update these Terms of Service from time to time to reflect operational, legal, or regulatory changes.

The most current version will always be available on this page. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

24. Governing Law

These Terms will be governed by applicable laws of the United States and the State of Florida, without limiting any mandatory consumer rights that may apply.

25. Contact Information

Questions about these Terms of Service may be sent to:

Planet Orthopedic
Operated by TEND GLOBAL SOLUTIONS LLC
1701 W Hillsboro Blvd, Suite 208
Deerfield Beach, FL 33442
United States

Email: info@planetorthopedic.us

Last updated: August 16, 2026