Cookie Policy

This Cookie Policy explains how Planet Orthopedic, operated by TEND GLOBAL SOLUTIONS LLC, uses cookies and similar technologies when you visit or interact with www.planetorthopedic.us.

This policy should be read together with our Privacy Policy, which explains how we collect, use, share, and protect personal information.

1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website.

Cookies and similar technologies, such as pixels, tags, local storage, and software development kits, can help websites operate correctly, remember preferences, understand how visitors use the website, and, where permitted, support analytics and advertising.

For simplicity, we refer to these technologies collectively as “cookies” in this policy.

2. How We Use Cookies

Depending on the features and services active on our website, we may use cookies to:

  • Operate essential website functions;
  • Maintain shopping cart and checkout functionality;
  • Process and secure transactions;
  • Prevent fraud and protect our website;
  • Remember preferences and privacy choices;
  • Understand website performance and usage;
  • Improve our website and customer experience;
  • Measure marketing and advertising performance, where permitted;
  • Support relevant advertising and remarketing, where permitted by applicable law.

The cookies used may change as our website, Shopify platform, integrations, and services are updated.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for essential website functions and services, such as the shopping cart, checkout, payment security, authentication, fraud prevention, website security, and remembering privacy choices.

These cookies may operate without consent where permitted by applicable law because they are necessary to provide the website or services requested by you.

Functional Cookies

Functional cookies help provide additional website features and remember preferences.

Where consent or another legal basis is required, these cookies will only be used in accordance with applicable law and your privacy choices.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website, including pages visited, website navigation, traffic sources, performance, and technical issues.

Where required by applicable law, analytics and performance cookies will only be used after the appropriate consent or privacy preference has been provided.

Advertising and Marketing Cookies

Where advertising or marketing services are enabled, these cookies may be used to:

  • Measure advertising performance and conversions;
  • Understand interactions with advertising campaigns;
  • Support remarketing and relevant advertising;
  • Measure attribution and marketing effectiveness.

Where required by applicable law, advertising and marketing cookies will be used in accordance with your consent or privacy preferences.

4. First-Party and Third-Party Cookies

First-party cookies are generally set by our website or the technology used to operate it.

Third-party cookies may be set or accessed by services integrated with our website, including payment providers, analytics services, advertising platforms, fraud prevention services, customer support tools, and other technology providers.

These third parties may process information in accordance with their own privacy policies and applicable legal obligations.

5. Shopify

Planet Orthopedic uses Shopify as its e-commerce platform.

Shopify and services connected to the platform may use cookies and similar technologies to operate and secure the storefront, shopping cart, checkout, payment processing, fraud prevention, customer preferences, analytics, and other e-commerce functions.

The specific cookies used may change as Shopify, our integrations, or the services enabled on our store are updated.

6. Cookie Consent and Your Privacy Choices

Depending on your location and applicable law, you may be presented with a cookie banner, privacy preferences tool, or other mechanism that allows you to manage how certain cookies and similar technologies are used.

Where available, you may be able to:

  • Accept applicable cookies;
  • Reject or limit non-essential cookies;
  • Manage cookie categories;
  • Change your preferences;
  • Opt out of certain data sharing, targeted advertising, or similar activities where required by applicable law.

Strictly necessary cookies may remain active because they are required for essential website functionality.

Where available, you may change your cookie or privacy preferences at any time through the privacy controls provided on our website.

Where consent is used as the legal basis for processing, withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. U.S. State Privacy Rights and Opt-Out Choices

Certain U.S. state privacy laws may provide residents with rights relating to the use of personal information for targeted advertising, profiling, sale, or sharing.

Where required by applicable law, Planet Orthopedic provides mechanisms that allow eligible users to exercise applicable opt-out or privacy rights.

These options may be available through our website's privacy settings, cookie banner, or data sharing opt-out page.

For more information about privacy rights available to you, please review our Privacy Policy.

8. Managing Cookies Through Your Browser

Most browsers allow you to view, delete, or block cookies through their settings.

Please note that blocking strictly necessary cookies or similar storage technologies may prevent certain parts of our website from functioning correctly, including the shopping cart, checkout, authentication, or security features.

9. How Long Cookies Remain on Your Device

Cookies may be either:

  • Session cookies, which generally expire when you close your browser; or
  • Persistent cookies, which remain for a defined period or until deleted.

The duration of individual cookies depends on their purpose and the service or provider responsible for them.

Where applicable, additional information may be available through our cookie or privacy preferences tool.

10. Personal Information and Privacy

Some cookies and similar technologies may collect or process personal information.

Where this occurs, we handle that information in accordance with our Privacy Policy and applicable United States federal and state privacy laws.

Please review our Privacy Policy for further information about:

  • How we collect and use personal information;
  • Data sharing and disclosure;
  • Advertising and analytics;
  • Data retention;
  • International data transfers;
  • Consumer privacy rights;
  • Requests to access, correct, delete, or opt out of certain uses of personal information, where applicable.

11. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes to our website, technologies, services, integrations, business practices, or applicable legal requirements.

When changes are made, the Last Updated date at the top of this page will be revised.

12. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, please contact:

Planet Orthopedic
Operated by TEND GLOBAL SOLUTIONS LLC
1701 W Hillsboro Blvd, Suite 208
Deerfield Beach, FL 33442
United States

Website: www.planetorthopedic.us
Email: info@planetorthopedic.us

For further information about how we handle personal information, please review our Privacy Policy.